FAQ

We curate a selection of plants that bring nature’s beauty to your doorstep, with special focus on pollinator-friendly varieties, water-wise landscaping plants, and unique flowering bulbs. Our collection includes Achillea (yarrow), Agastache (hummingbird mint), milkweed, coneflowers, deer-resistant plants, and desert landscaping options among others.

Absolutely! Many of our plants like Coreopsis (tickseed) and Armeria (sea thrift) are wonderfully low-maintenance. We also provide detailed care instructions with every order to help your green companions thrive, regardless of your gardening experience.

Yes! Whether you’re creating a cottage garden, butterfly haven, or water-wise landscape, we have specially curated collections. Browse our menu for categories like “Butterfly plants,” “Alternative lawns,” or “Cottage garden plants” to find your perfect match.

We accept Visa, MasterCard, JCB, and PayPal for your convenience and security.

We process orders quickly to get your plants to you promptly. If you need to modify or cancel your order, please contact us immediately at [email protected] with your order number. We’ll do our best to accommodate your request if your order hasn’t entered the shipping process.

We offer two earth-conscious shipping methods:

Standard Shipping ($12.95): 10-15 business days via DHL/FedEx
Free Shipping: 15-25 business days via EMS for orders over $50

Both options include careful handling and tracking updates.

We ship globally to most regions, excluding some Asian countries and remote areas. International orders may experience longer delivery times due to customs processing. Rest assured we include all necessary phytosanitary documentation for smooth clearance.

We treat every shipment with the care we’d give our own garden. Bulbs travel in breathable mesh bags, while potted plants are secured with biodegradable materials. Our packaging adjusts seasonally – summer shipments include extra hydration, winter deliveries feature additional insulation.

We stand behind every plant that leaves our nursery. If your order arrives damaged or fails to meet your expectations, please contact our customer care team within 15 days of delivery at [email protected]. We’re fellow gardeners who understand your concerns and will make it right.

While we can’t accept returns of plants that have been planted, we’re happy to offer advice if your plants aren’t thriving. Many factors affect plant success, and we’re here to help troubleshoot. Our 15-day guarantee covers plants that arrive in poor condition.

We recommend having your garden space prepared before your plants arrive so they can settle into their forever home without delay. Check our website for specific planting guides for each variety, and don’t hesitate to ask if you need advice!