Privacy Policy

Just as we nurture our plants with care and attention, Garden Outfitters Store is committed to protecting your personal information with the same dedication. This Privacy Policy explains how we collect, use, and safeguard your data when you visit ushighcountrygardens.com.

1. Information We Collect

Like carefully selecting the right plants for your garden, we only collect information necessary to serve you better:

• Personal Information: When you make a purchase, we collect your name, email address, shipping address, and payment details—treated with the same care we give our rarest flower bulbs.
• Order Information: Details about the plants, bulbs, and gardening supplies you purchase, helping us cultivate our product selection.
• Device & Browsing Information: Like tracking plant growth, we may collect IP addresses, browser types, and pages visited to improve your experience.
• Communication Data: When you contact our customer care team ([email protected]), we keep records to provide the same attentive service we give to plant care questions.

2. How We Use Your Information

We use your data like carefully measured sunlight—only what’s needed to help your garden (and shopping experience) thrive:

• To process and deliver your orders for plants, bulbs, and gardening supplies
• To provide customer support with the same care we recommend for your Coreopsis
• To improve our website and product offerings, much like we refine our deer-resistant plant selections
• To send you relevant gardening tips and offers (only with your consent)
• To prevent fraud and maintain security, protecting your data like our prickliest cacti protect themselves

3. Data Sharing & Disclosure

We’re as selective about sharing your information as we are about choosing our flowering vines:

• Service Providers: We may share data with payment processors and shipping companies—only what’s necessary to complete your order.
• Legal Requirements: Like following planting zone guidelines, we may disclose information when required by law.
• Business Transfers: In the event of a merger or acquisition, your information would be transferred with the same care we take when shipping our daffodil bulbs.

We never sell your personal information to third-party marketers.

4. Data Storage & Security

We protect your information with the same vigilance we recommend for your desert landscaping plants:

• All transactions are processed through PCI-compliant systems
• We implement appropriate technical and organizational security measures
• Payment details are encrypted—we never store full credit card information
• Data is stored on secure servers, with access limited to authorized personnel

5. Your Rights

Just as you have control over your garden design, you have rights regarding your data:

• Access: Request a copy of your personal information
• Correction: Update inaccurate or incomplete information
• Deletion: Request removal of your personal data (where applicable)
• Opt-Out: Unsubscribe from marketing communications at any time
• Restriction: Limit how we use your information in certain circumstances

To exercise these rights, contact us at [email protected].

6. Cookies & Tracking Technologies

Like using the right tools for planting, we use cookies to help our website grow:

• Essential Cookies: Necessary for our website to function, like remembering items in your cart
• Analytics Cookies: Help us understand how customers navigate our site, much like tracking plant growth patterns
• Marketing Cookies: Used with your consent to show relevant gardening offers

You can manage cookie preferences through your browser settings. Disabling cookies may affect your shopping experience.

7. International Data Transfers

As we ship plants globally (excluding some Asian regions), your data may be transferred internationally. We ensure such transfers comply with applicable data protection laws.

8. Children’s Privacy

Our website is not intended for children under 16. We don’t knowingly collect data from children, just as we carefully label plants unsuitable for certain environments.

9. Policy Updates

We may update this policy occasionally, just as we refresh our plant selections seasonally. Significant changes will be communicated through our website or email.